99xo Terms & Conditions — The Complete Guide to Using the Platform

99xo (hereinafter referred to as the "Platform" or "we") is an internationally licensed online Sports Betting and gaming operator providing services through the website https://99xo.ws. These terms and conditions constitute a legally binding agreement between 99xo and its users.

99xo reserves the right to update these terms and conditions at any time. Any changes will be announced on the platform along with the effective date. Continued use of the platform after such changes constitutes your acceptance of the updated terms.

• These terms and conditions apply to all individuals residing in Bangladesh who use 99xo.
• By using the platform, you are responsible for complying with the local laws of your country.
• 99xo reserves the right to discontinue services in any region.

You are required to provide accurate and complete information when registering with 99xo. Providing false or misleading information may result in account closure and forfeiture of any funds held.

• Single Account: Only one account is permitted per person, household, or device. Creating multiple accounts will result in all accounts being closed.
• KYC Verification: Prior to withdrawal, you may be required to submit a National ID or passport along with proof of address.
• Password Protection: Keep your login credentials confidential. 99xo is not responsible for any unauthorized access to your account.
• Information Update: If your details change, you must notify our support team immediately.

Only individuals aged 18 or above may register and place bets on 99xo. Keeping minors away from gambling is one of our highest priorities.

By registering, you confirm that you are over 18 years of age. We may request proof of age at any time. Failure to provide documentation, or if you are found to be underage, will result in immediate account closure.

• A National ID card, passport, or birth registration certificate is accepted for age verification.
• If there are minors in your household, make sure your device and login credentials are kept secure.
• If a minor uses your account, you will be held fully responsible.

99xo supports multiple payment methods including bKash, Nagad, Rocket, and bank transfer. Each method has its own minimum and maximum transaction limits.

• Minimum Deposit: ৳200 (may vary depending on payment method).
• Withdrawal Process: Typically completed within 15 minutes to 24 hours.
• Verification: Large withdrawals may require additional KYC verification.
• Same Method: Withdrawals must generally be made through the same method used for the original deposit.
• Transaction Fees: 99xo does not charge any fees itself, though charges from your payment provider may apply.
• Currency: All transactions are processed in Bangladeshi Taka (BDT).

The following rules must be followed when placing Sports Betting on 99xo. Violation of these terms and conditions may result in bet cancellation.

• Bet Confirmation: A bet is not considered confirmed until you receive a confirmation message after placing it.
• Odds Changes: Payouts are determined by the odds displayed at the time the bet is placed.
• Match Cancellation: If a match or event is cancelled, the stake for that bet will be refunded.
• Technical Error: If incorrect odds are displayed due to a system error, 99xo reserves the right to void the affected bets.
• Maximum Win: Maximum win limits may apply to single or accumulator bets.
• Live Betting: Odds may change during in-play betting due to network delays; this is normal.

In any betting dispute, 99xo's system logs and database records shall serve as the final and conclusive evidence.

99xo regularly offers a variety of bonuses and promotions. These offers are subject to specific terms and conditions, and 99xo reserves the right to modify or cancel any offer at any time.

• Wagering Requirements: To withdraw bonus funds, you must meet a specified wagering requirement (typically 5–30x the bonus amount).
• Time Limit: Every bonus has a set expiry date. Any unused bonus will be forfeited once it expires.
• Eligibility: Some bonuses are available to new members or specific VIP tier members only.
• Voucher: Voucher codes are single-use and cannot be shared with others.
• Bonus Abuse: Any attempt to claim bonuses through multiple accounts or false information will result in all accounts being closed.

The following activities are strictly prohibited under 99xo's terms and conditions. Violations may result in permanent account closure and potential legal action.

• Creating multiple accounts to collect bonuses.
• Using stolen or unauthorized payment cards or accounts.
• Participating in match fixing or corruption, or placing bets using insider information related to such activities.
• Placing bets using software bots or any automated method.
• Using the platform for money laundering or any illegal financial transactions.
• Exploiting system vulnerabilities or technical glitches to gain an unfair advantage.
• Attempting to access another member's account.

99xo reserves the right to suspend or permanently close any account at any time, for any reason, without prior notice. The following are common circumstances under which an account may be closed.

• Violation of terms and conditions.
• Failure to submit verification documents.
• Detection of suspicious transactions or betting patterns.
• Death or legal incapacity of the account holder.

You can also contact support at any time to close your account. Any balance remaining at the time of closure (provided it was earned in accordance with our rules) will be refunded to you.

99xo believes betting is entertainment, not an addiction. We place the highest importance on Responsible Gaming and, as part of our terms and conditions, we encourage every member to bet mindfully.

• Deposit Limit: Set your own daily, weekly, or monthly deposit limits at your convenience.
• Session Time Limit: Use the session timer to avoid continuous betting.
• Self-Exclusion: If needed, your account can be paused for anywhere between 30 days and 1 year.
• Reality Check: The system will send you a reminder if you've been betting continuously for an extended period.

To learn more about responsible gaming, visit our Responsible Gaming Visit the page.

99xo is committed to protecting your personal information. We use SSL encryption and advanced security technology. Your data is never sold or shared with third parties.

However, information may be disclosed when required by law or upon request from a regulatory authority. To learn more about our full data protection policy, Privacy Policy View the page.

If a dispute arises, please contact our customer service team directly in the first instance. We aim to resolve all issues within 48 hours.

• Step 1: Submit your complaint via support chat or email.
• Step 2: Our team will investigate and respond within 2–5 business days.
• Step 3: If you are not satisfied with the resolution, you may escalate your complaint to our licensing authority.

In all disputes, 99xo's system records shall serve as the final and conclusive evidence.

99xo may modify these terms and conditions, in whole or in part, at any time. For significant changes, notice will be provided via email or on the platform.

If you have any questions about these terms and conditions, please get in touch with us:

• Email: support@99xo.ws
• Live Chat: Click the chat icon on the right side of the platform.
• Time: 24/7, all year round.