99xo Privacy Policy — Our Commitment to Protecting Your Data

99xo (https://99xo.ws) is a trusted online Sports Betting and gaming platform in Bangladesh. We deeply respect the privacy of our users. This Privacy Policy explains how 99xo collects, uses, stores, and protects your personal information.

This Privacy Policy applies to our website, mobile app, and all related services. By using any 99xo service, you confirm that you are familiar with and agree to this policy.

• This policy applies to all registered members and visitors to the site.
• We follow international data protection standards.
• Any changes will be posted on the site with the updated date noted.

99xo only collects data that is necessary to operate our services properly. We never collect information that is unnecessary or excessive.

The above information is collected when you fill out the registration form, use our services, or contact our support team. Some data is also collected automatically through cookies and tracking technologies.

99xo uses the data it collects strictly for the purposes specified in this Privacy Policy. No information is used beyond its stated purpose.

• Account Management: To support account creation, verification, and secure login.
• Transaction Processing: To manage deposits, withdrawals, and bonuses.
• Customer Support: To address your questions and resolve any issues.
• Security: To detect and prevent fraud, money laundering, and suspicious activity.
• Legal obligations: To meet regulatory requirements.
• Service Improvement: For research and analytics to improve your experience.
• Contact: To keep you informed about important updates, promotions, and offers (you can opt out at any time).

99xo does not generally share your personal data with third parties. It may only be shared in the limited, specific circumstances outlined below.

• Payment providers: Necessary information is shared with financial institutions, including bKash, Nagad, and Rocket, to process transactions.
• KYC services: With authorized verification agencies for identity and age verification.
• Legal Authorities: Data may be disclosed in response to a court order, government request, or other legal obligation.
• Business Transfers: In the event of a merger or acquisition, data may be transferred to the new entity — but the protections under this policy will continue to apply.

All third-party partners are contractually bound to uphold our privacy standards. We regularly audit their data protection practices.

99xo uses industry-leading technology and practices to protect your data. Our security infrastructure is continuously updated and monitored.

• SSL/TLS Encryption: All data transfers are secured with 256-bit SSL encryption.
• Data Encryption: Sensitive data stored in our databases is kept in encrypted form.
• Two-factor authentication (2FA): An additional layer of security for logins and important transactions.
• Firewall & DDoS Protection: Servers are protected against external attacks.
• Regular Security Audits: Regular penetration testing conducted by external experts.
• Access Control: Only authorized personnel can access data on a need-to-know basis.
• 24/7 Monitoring: Continuous system monitoring for detection of suspicious activity.

In the event of a security breach that may affect your information, we will notify you as quickly as possible in accordance with applicable law.

99xo uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device.

• Essential Cookies: Essential for maintaining login sessions and keeping core services running.
• Functional Cookies: Helps remember your preferences and settings.
• Analytics Cookies: To analyze site usage and improve your experience.
• Security Cookies: Helps prevent fraud and unauthorized access.

You can manage or disable cookies through your browser settings. However, disabling certain essential cookies may affect the functionality of some features on the site.

99xo retains your data only for as long as necessary or legally required. Some information may be kept for a set period even after your account is closed.

• Account Information: For as long as the account is active and up to 5 years after closure.
• Financial transaction records: Up to 7 years as required by law.
• KYC Documents: Up to 5 years after account closure.
• Support Contact: 2 years after the issue is resolved.
• Log Files: Up to 1 year for security purposes.

Once the applicable retention period expires, data is securely deleted or anonymized.

Under 99xo's Privacy Policy, you have several important rights over your own data. You may exercise these rights at any time.

99xo strictly prohibits anyone under 18 from using the platform. In line with our Privacy Policy, we never knowingly collect data from minors.

• Age verification is carried out at the time of registration.
• If we become aware that a minor's data has been collected, it will be deleted immediately.
• Use a password lock on your device to prevent minors from gaining access.
• If you notice anything suspicious, please contact us immediately at support@99xo.ws.

99xo reserves the right to update this Privacy Policy as needed. For any significant changes, we will notify you through the methods outlined below.

• Displaying a prominent notice on the site's homepage or this page.
• Sending update-related notifications to your registered email address.
• Displaying alerts about changes at login.

Continued use of 99xo after any changes takes effect means you accept the updated policy. We recommend visiting this page regularly to stay informed.

For any privacy-related questions, requests, or concerns, please reach out to our dedicated Privacy Team.

• Email: support@99xo.ws
• Response Time: We typically respond within 3–5 business days.
• Request processing: Requests to access or delete data are completed within 30 days.

We take all privacy-related requests seriously and are committed to resolving them as promptly as possible.